Fixed Date Ticket: valid only on the selected visiting date.
Weekdays: Monday - Thursday
Weekends: Friday - Sunday
Lead Traveller must be present during check-in session. The name on the E-Ticket must match the IC / Passport presented.
The operator has the authority to reject any guest should the above conditions not be fulfilled.
Check In & Check Out Time:
Check-In: 3.00 pm onwards
Check-Out: by 12.00pm
Prior reservation required; subject to availability.
Lebuh Nipah 7, Bukit Jambul, 11900 George Town, Pulau Pinang.
Wonderfly Customer Support: 03-5870 2278 (daily from 9:00am - 6:00pm)
Important To Note
Booking date may be amended 1 week before date of stay. Amendments less than 1 week prior to stay will incur an additional charge of RM60.
Kindly place your booking at least 14 days in advance to secure your room on your preferred date of stay, especially during peak seasons.
Kindly only proceed with payment once confirmation is received that room is available at the preferred reservation date. Please check room availability with Wonderfly by calling us at 03-5870 2278 or sending an email to firstname.lastname@example.org.
Full refund will be made (within 14 working days) if your preferred date is fully booked and your date is unable to be rearranged (with checking availability).
How to Use
Once room confirmation payment has been made, you will receive your Wonderfly E-Ticket via Email or under your Wonderfly account.
Download your E-Ticket (with QR Code) under your Wonderfly Account, select “BOOKINGS”, and click “VIEW VOUCHER”.
Alternatively, download your E-Ticket (with QR Code) via your Email. Kindly check your Spam/Junk Folder if you are unable to find the E-Ticket in your Inbox.
Kindly present your PRINTED Wonderfly E-Ticket and present it along with your IC / Passport on your specified booking date(s).
If your preferred date is fully booked and your date is unable to be rearranged, a full refund will be made to you within 14 working days.