Ticket Validity & Info:
THSR Customer Service hotline: 4066-3000 (Miaoli: 4266-3000; Taitung and Kinmen: 4666-3000; Matsu: 02-4066-3000)
Wonderfly Customer Support: +603-5870 2278 (daily from 09:00 am - 06:00 pm)
Receive E-Ticket within 24 hours once payment has been made.
To download your E-Ticket (with QR Code) under your Wonderfly Account, select “BOOKINGS”, and click “VIEW VOUCHER”.
Or alternatively, download your E-Ticket (with QR Code) via your Email. Kindly check your Spam/Junk Folder if you are unable to find the E-Ticket in your Inbox.
Please present your MOBILE E-Ticket along with your Passport to redeem THSR 5-Day Express Joint Pass at Taipei Main Station or any THSR Ticket Counter.