Get easy and convenient transportation from Changi Airport to your hotel by booking an Airport Shuttle Service from Wonderfly!
24-Hour Ground Transport Concierge is available to cater to any arrival time and queries from guests.
Book your shuttle transfer service from Wonderfly and no longer worry about transportation from the airport upon your arrival in Singapore. Book now to enjoy the best rate.
Ticket Validity & Info:
Fixed Date Ticket: valid only on the selected visiting date.
Please present the confirmation E-Ticket at the Ground Transportation Concierge at Changi Airport.
The Ground Transport Concierge is a 24-hour counter catered to handle all passengers’ transportation requests and queries. It is located in the Arrival Hall of each terminal.
Important Info (Two Way Transfer):
The airport shuttle bus will pick you up at the airport terminal, drop you off at your hotel and vice versa. For your departure date, please select a pick up time that is at least 3-4 hours before your flight departure time and wait at the lobby of your hotel at least 10 minutes in advance. Passengers can bring a maximum of one medium luggage and one carry-on baggage.
Please ensure to retain your pick up slip for your return transfer.
Changi Airport Ground Transport Concierge Counters:
Terminal 1 Basement 1 (near taxi stand)
Terminal 2 Arrival Pick Up Level 1 (near belt 35-38)
Terminal 3 Arrival Pick Up Level 1 (behind Information Counter)
Terminal 4 Arrival Pick Up Level 1 (behind Information Counter)
24 Hours (daily)
Singapore Changi Airport.
24-Hour Ground Transport Concierge: +65 9781 8060
Wonderfly Customer Support: +603-5870 2278 (daily from 9:00am - 6:00pm)
Airport Shuttle services are available 24/7 and depart every 15 mins during peak hours and up to 30 mins during non-peak hours.
Children aged 0-2 can join the transport free of charge as long as they are seated on the lap of an adult.
This transfer service does not provide child seats.
Please be prepared to wait from 5 to 15 minutes for the next available shuttle bus to arrive
Please note: Each passenger is only allowed to board with a maximum of 1 medium luggage and 1 carry-on baggage. Non-luggage items such as baby strollers, wheelchairs, scooters etc are strictly not permitted due to safety and space constraints.
Warning: In case of extreme traffic conditions, the pickup or drop-off time may be delayed.
Important note: The starting point for all transfers is at Singapore Changi Airport. For guests who booked the round trip package, please arrange your return transfer with any member of staff at the Airport Ground Transport Concierge before the start of your journey. You will be given a pick up slip to show your driver upon boarding the vehicle. Please indicate your actual flight departure date at checkout. The driver will pick you up at least 3 hours before the exact flight departure time stated.
Receive your E-Ticket within 24 hours once payment has been made.
Download your E-Ticket (with QR code) via Email. Please check your Inbox or Spam/Junk Box for your E-Ticket (with QR code).
Please present the Confirmation E-Ticket (with QR Code) at any Ground Transportation Concierge for your Shuttle Service to your hotel.